Feel free to return anything you have purchased from us - for any reason - within one whole month for a full refund. All we ask is you return it in the same condition you received it*.
Please include a copy of the invoice received with your order and enclose it with the item(s) you are returning. Please attach a note as to why you are returning the item/s
Returns should be sent to : Allpetz Bird Supplies
17 Barnacre Avenue
Bolton
Lancashire
BL2 6LA
You are responsible for the cost of returning products unless they are faulty or do not otherwise comply with the terms of the contract. Please obtain proof of posting so that this can be produced in case of any loss or damage in the post. We're sorry but Custom-made / Special Order products cannot be returned. Please note DVDs and CDs can only be returned if unopened.
Faulty/Incorrect Items
If you receive an item that is damaged or that you did not order please
contact us as soon as possible so we can arrange return at our expense, and provide a replacement or refund as required.